Dedicated to providing the best coverage for Dell ™ products and solutions that are engineered and manufactured by Avocent. The Dell KMM and KVM maintenance solutions provided by Avocent offering is available in Gold Coverage and Silver Coverage for three, four or five-year periods.The standard warranty is three years with limited phone support with Return to Factory service. The hardware maintenance includes return material authorization (RMA) and phone support that varies by coverage. The purchase of additional hardware maintenance offers product updates, extended tech support and expedited product returns for the Dell Digital KVM and Dell Analog KVMs along with the Dell 18.5 in LED KMM Console.
Tech Specs
- Extended service agreement - advance parts replacement - 5 years - response time: next business day
- Technical support - phone consulting - 5 years - availability: 8 hours a day / Monday-Friday
- Technical support - e-mail consulting - 5 years - availability: 8 hours a day / Monday-Friday
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be ship to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
