ExtraHop Gold-Level Support And Maintenance For The EDA8201 Healthcare Edition Premium That Includes The SQL, NAS, HL7, And Citrix (ICA Over TCP) Analysis Modules - EDA8201P-HCED-PR1-R-G1M
Ensure the peak performance and reliability of your critical healthcare infrastructure with the ExtraHop Gold-Level Support and Maintenance plan for the EDA8201 Healthcare Edition Premium. This comprehensive support package provides unparalleled access to expert resources, proactive monitoring, and rapid issue resolution, minimizing downtime and maximizing your investment in network visibility and security.
Designed specifically for the demanding needs of healthcare environments, this Gold-Level Support package complements the advanced capabilities of the EDA8201 platform, including the SQL, NAS, HL7, and Citrix (ICA over TCP) analysis modules. This ensures comprehensive visibility into your critical applications and data flows, enabling proactive identification and remediation of performance bottlenecks and security threats.
Key Benefits:
- Minimized Downtime: Gold-Level Support ensures rapid response times and access to expert engineers, minimizing disruptions to your critical healthcare operations.
- Proactive Monitoring: Benefit from proactive system monitoring and health checks to identify potential issues before they impact performance.
- Expert Guidance: Access a dedicated team of ExtraHop experts who understand the nuances of healthcare IT and can provide tailored support and guidance.
- Software Updates and Upgrades: Stay up-to-date with the latest software releases, including feature enhancements and security patches, ensuring optimal performance and protection.
- Comprehensive Coverage: This support package covers the core EDA8201 platform as well as the crucial SQL, NAS, HL7, and Citrix (ICA over TCP) analysis modules, providing complete peace of mind.
Features:
- 24/7 phone and email support
- Dedicated Support Account Manager
- Proactive case management
- On-site support options (available upon request)
- Software updates and upgrades
- Access to the ExtraHop Knowledge Base and community forums
The ExtraHop Gold-Level Support and Maintenance plan for the EDA8201 Healthcare Edition Premium (EDA8201P-HCED-PR1-R-G1M) is an essential investment for any healthcare organization relying on the ExtraHop platform for network performance monitoring and security. It ensures that you receive the maximum value from your investment and maintain optimal performance and uptime for your critical applications and systems.
Ready to experience the difference? Contact us today to learn more about how Gold-Level Support can benefit your organization.
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Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
