ExtraHop Platinum-Level Support And Maintenance For The EDA8100 Healthcare Edition Standard That Includes The SQL, NAS, And HL7 Analysis Modules - EH8100P-HCED-ST1-R-P1M-1
Ensure the uninterrupted performance and optimal health of your ExtraHop EDA8100 Healthcare Edition deployment with our Platinum-Level Support and Maintenance package. Designed specifically for the EDA8100 Healthcare Edition Standard that includes the SQL, NAS, and HL7 Analysis Modules, this comprehensive support offering provides unparalleled access to expert resources, proactive monitoring, and rapid issue resolution, allowing you to focus on delivering exceptional patient care.
With Platinum-Level Support, you gain a proactive partner dedicated to your success. Experience minimized downtime and maximize your investment with features designed to keep your system running smoothly.
Key Benefits:
- 24/7/365 Access to Expert Engineers: Reach our highly skilled support team around the clock via phone, email, or web for immediate assistance with any technical issue.
- Proactive Monitoring & Alerting: Benefit from continuous system monitoring and proactive alerts, enabling us to identify and address potential problems before they impact performance.
- Rapid Response Times: Critical issues are prioritized with guaranteed rapid response times, ensuring minimal disruption to your operations.
- Software Updates & Upgrades: Stay current with the latest software versions, including feature enhancements, performance improvements, and security patches.
- Dedicated Technical Account Manager (TAM): A dedicated TAM acts as your single point of contact, providing personalized guidance and support.
- Health Checks & Performance Tuning: Regular system health checks and performance tuning optimize your EDA8100's efficiency and ensure peak performance.
Features:
- Covers the EDA8100 Healthcare Edition Standard with SQL, NAS, and HL7 Analysis Modules.
- Platinum-level response times for critical issues.
- All-inclusive software updates and upgrades.
- Proactive system monitoring and alerts.
- Assigned Technical Account Manager (TAM).
- Comprehensive system health checks.
This support package is essential for healthcare organizations relying on the EDA8100 to gain real-time insights into their network and critical applications. By ensuring the continuous availability and optimized performance of your EDA8100, you can maintain a secure and efficient healthcare environment.
Ready to experience the peace of mind that comes with Platinum-Level Support? Contact us today to learn more or request a quote.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be ship to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
