Overview

When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.

Benefits

We'll be there the same business day: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.

Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

• Remote problem diagnosis and support
• Onsite hardware support - same business day
• Defective media retention
• Replacement parts and materials included
• Escalation management
• Coverage for all HP branded components

• Warranty offers a dependable assurance solution with maximum productivity
• Defective Media Retention service included to resolve your problems
• On-site support guarantees quick solutions with on-site availability of experts
• Electronic and Physical service sub type for your convenience and ease of operation
• Labor service characteristics for better reliability and ensure maximum productivity
• 4 Hour - Onsite Repair service response time for better accommodation with maximum reliability
• 5 Year service duration to ensure maximum dependability and accurate results