DELL 1Y Mail-in to 3Y ProSpt Plus. Number of years: 3 year(s), Service time (hours x days): 24x7x365
Service typeProSupport Plus
Service includedParts and Labour
Service time (hours x days)24x7x365
Number of years3 year(s)
- Maximum uptime with predictive and self‑healing support - SupportAssist technology helps detect issues before users are impacted and can automatically create cases and run remediation scripts on eligible systems, reducing both incidents and time to resolution.
- Accidental Damage protection for real‑world use - Coverage for qualified drops, spills and electrical surges on supported devices helps customers avoid unexpected repair bills and device replacement costs, especially in high‑risk or highly mobile environments.
- Data control with Keep Your Hard Drive - If a covered drive fails, customers keep the drive and its contents while Dell replaces the hardware—supporting compliance, audit and data‑privacy requirements where sensitive data cannot leave the premises.
- Priority, 24x7 access to experts plus NBD onsite repair - Customers get around‑the‑clock priority routing to experienced ProSupport engineers and next business day onsite service after remote diagnosis for covered issues, helping resolve problems faster and minimize downtime.
- Lower IT burden and more predictable costs - By bundling advanced support, logistics, and protection in a single offer, ProSupport Plus reduces the volume and complexity of break/fix work for IT and helps avoid unplanned out‑of‑warranty expenses over the PC lifecycle.
Specifications
| General | |
|---|---|
| Brand | DELL |
| Manufacturer part number | 868-9952 |
| HSSL part number | UK-DEL-868-9952 |
| Product type | Warranty & Support Extensions |
| Features | |
| Service type | ProSupport Plus |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |
| Parts replacement | Yes |
Specifications are supplied by the manufacturer via Open Icecat and may change without notice. HSSL part number UK-DEL-868-9952.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be ship to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
